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Terms of Service
Terms of Service
Introduction
Welcome to FirstSunSolar (https://www.firstsunsolar.com.au). These Terms of Service ("Terms") govern your use of the FirstSunSolar website and services. By accessing, browsing, or using our services, you acknowledge and agree to these Terms, which are supplemented by our Privacy Policy.
Use of Services
FirstSunSolar provides solar energy solutions to residential and commercial customers. By using our services, you agree to comply with these Terms and affirm that you are over the age of 18 and, if applicable, a registered owner or authorized representative of the property where the installation will occur.
Accuracy of Content
The information provided on our website is for general purposes. While we strive for accuracy, we cannot guarantee the completeness, reliability, or timeliness of the content. It should not substitute for professional advice.
Intellectual Property
The content, including texts, graphics, logos, and images on our website, is the property of FirstSunSolar and is protected under intellectual property laws. Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.
Payments and Rebates
All payments for solar PV systems must be completed prior to installation.
Customers agree to assign Small-Scale Technology Certificates (STCs) to FirstSunSolar as part payment for the system, subject to eligibility.
In cases where STCs are not applicable, the full payment of the system is due before installation.
Installation Terms
We will endeavour to install your system within a reasonable timeframe. However, delays due to weather, material availability, regulatory changes, or force majeure events are not grounds for compensation. The customer provides FirstSunSolar and its contractors access to the property for installation and other related activities.
Liability and Risk
Ownership and risk of the solar system pass to the customer upon installation and full payment. FirstSunSolar is not liable for damage to property caused during installation except in cases of proven negligence.
Warranty
First Sun Solar provides a 20-year workmanship warranty on all installations, ensuring adherence to the highest standards of quality and service. Additionally, the solar products, including panels, inverters, batteries, and EV chargers are covered by industry-standard warranties provided by the manufacturers, which cover material, manufacturing defects, and performance guarantees for specified periods. For detailed information on specific warranty terms, conditions, and claim processes, please refer to our dedicated 'Warranties' page or the supplier brochures available on our website.
Cooling Off Period
Customers are entitled to a cooling-off period as defined by Australian Consumer Law.
Termination
FirstSunSolar reserves the right to terminate services under specific circumstances. Customers may also terminate their contract within the cooling-off period.
Changes to Terms
We reserve the right to modify these Terms. Continued use of our services after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of Australia. Disputes arising under these Terms will be resolved in the courts of the jurisdiction of which they arise.
Contact Information
For queries related to these Terms, please contact us at:
1800 88 68 77
admin@firstsunsolar.com.au
10 Federal Drive, Federal NSW 2481
Introduction
Welcome to FirstSunSolar (https://www.firstsunsolar.com.au). These Terms of Service ("Terms") govern your use of the FirstSunSolar website and services. By accessing, browsing, or using our services, you acknowledge and agree to these Terms, which are supplemented by our Privacy Policy.
Use of Services
FirstSunSolar provides solar energy solutions to residential and commercial customers. By using our services, you agree to comply with these Terms and affirm that you are over the age of 18 and, if applicable, a registered owner or authorized representative of the property where the installation will occur.
Accuracy of Content
The information provided on our website is for general purposes. While we strive for accuracy, we cannot guarantee the completeness, reliability, or timeliness of the content. It should not substitute for professional advice.
Intellectual Property
The content, including texts, graphics, logos, and images on our website, is the property of FirstSunSolar and is protected under intellectual property laws. Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.
Payments and Rebates
All payments for solar PV systems must be completed prior to installation.
Customers agree to assign Small-Scale Technology Certificates (STCs) to FirstSunSolar as part payment for the system, subject to eligibility.
In cases where STCs are not applicable, the full payment of the system is due before installation.
Installation Terms
We will endeavour to install your system within a reasonable timeframe. However, delays due to weather, material availability, regulatory changes, or force majeure events are not grounds for compensation. The customer provides FirstSunSolar and its contractors access to the property for installation and other related activities.
Liability and Risk
Ownership and risk of the solar system pass to the customer upon installation and full payment. FirstSunSolar is not liable for damage to property caused during installation except in cases of proven negligence.
Warranty
First Sun Solar provides a 20-year workmanship warranty on all installations, ensuring adherence to the highest standards of quality and service. Additionally, the solar products, including panels, inverters, batteries, and EV chargers are covered by industry-standard warranties provided by the manufacturers, which cover material, manufacturing defects, and performance guarantees for specified periods. For detailed information on specific warranty terms, conditions, and claim processes, please refer to our dedicated 'Warranties' page or the supplier brochures available on our website.
Cooling Off Period
Customers are entitled to a cooling-off period as defined by Australian Consumer Law.
Termination
FirstSunSolar reserves the right to terminate services under specific circumstances. Customers may also terminate their contract within the cooling-off period.
Changes to Terms
We reserve the right to modify these Terms. Continued use of our services after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of Australia. Disputes arising under these Terms will be resolved in the courts of the jurisdiction of which they arise.
Contact Information
For queries related to these Terms, please contact us at:
1800 88 68 77
admin@firstsunsolar.com.au
10 Federal Drive, Federal NSW 2481
Ready To Go Solar?
1800 886 877
Copyright 2017-2023 | First Sun Solar
Ready To Go Solar?
1800 886 877
Copyright 2017-2024 | First Sun Solar